This policy sets out how Driver Intelligence Ltd (“We or Us”) uses and protects any information that you may provide when using our domain: driver-intelligence.com (our site).  We are committed to ensuring that your privacy is protected.

Information about us

Driver Intelligence Ltd is registered in England and Wales under company number: 04800529 and has its registered office at: Kent Space, Suite 3,  6-8 Revenge Road, Chatham, Kent, ME5 8UD.  We are registered with the Information Commissioner’s Office as ‘Data Controllers’ under registration number: Z2382261.

Information we may collect from you

We may collect and process the following data about you:

• Information that you provide by filling in forms on our site and/or verbally. This includes information provided at the time of registering to use our site, completing our on-line forms, declarations, assessments, courses, subscribing to additional services, posting material, etc. We may also ask you for information when you report a problem with our site.
• Information received from third parties about you. This includes information provided by regulatory authorities such as the DVLA and/or other sources such as vehicle insurers, etc.
• If you contact us, we may keep a record of that correspondence. We may also ask you to complete surveys for research purposes, although you do not have to respond to them.
• Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, and the resources that you access.

Before you disclose personal information relating to or belonging to another person, you must obtain that person's consent to both disclosure and the processing of that personal information in accordance with the terms of this policy.

Where and how we store and secure your information

All information you provide to us is stored on our secure servers.  Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential.  We ask you not to share a password with anyone.

You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. 

We have put in place appropriate security measures to prevent the loss, misuse or alteration of your personal information. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.  They will only process your personal data on our instructions and they are subject to a duty of confidentiality. 

We have put in place procedures to deal with any suspected personal data breach, and will notify you and any applicable regulator of a breach where we are legally required to do so.

How we use the information

We use information held about you in the following ways and only to the extent that we are required to do so by law:

• To ensure that the content and information that we supply is appropriate to your needs.
• To identify and analyse the risk that driving on business presents to you or your company.
• To provide you with training, information, products or services that either you or your company have requested from us or where you have provided us with your consent.
• To allow you to participate in interactive features of our service in order to reduce your risk.
• To notify you about changes to our site.
• We will not use your information for marketing purposes without separate prior consent.
• We will not use your information outside of our normal business operations and it will never be sold to third parties.

Non-personal information

Some information about visits to our site is recorded by the normal operation of the Internet servers on which this website is hosted.  This information may include the user's operating system (e.g. Linux or Mac OS X), browser (e.g. Google Chrome or Mozilla Firefox) and the number and frequency of visits to the website.

Disclosure of your information

We will only disclose your personal information to third parties where we have your explicit consent; or if we are under a duty to disclose or share your personal data in order to comply with any legal obligation; or, in order to enforce or apply our terms and conditions of use policy and/or any other agreements; or to protect the rights, property or safety of Driver Intelligence Ltd and/or its clients/suppliers.

We will require all third parties to respect the security of your personal data and treat it in accordance with the law.  We do not allow our third party service providers to use your personal data for their own purposes and only permit them to process your personal data for specific purposes in accordance with our instructions.

Links to other websites

Our site may contain links to other websites of interest.  However, once you have used these links to leave our site, you should note that we have no further control.  Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.  You should exercise caution and look at the privacy statement applicable to the website in question.

Retention of your information

As a general rule, we will not retain personal information for any longer than is necessary.  Any personal information in our possession will be safeguarded in accordance with the requirements of the Data Protection Act 2018 (DPA) and the General Data Protection Regulations (EU) 2016/679 (GDPR).

Access to your information

You have the right to request a copy of any information that is held about you. This is known as a ‘subject access request’ and means that, under the DPA/GDPR, you can make a request to any organisation processing your personal data.

You may request access to, correction of, erasure of and restrictions on, your personal data.  This may prevent us from performaing the services we have agreed to provide to you.

You may instruct us to provide you with any personal information we hold about you, provision of such information will be subject to the supply of appropriate evidence of your identity.  You will not have to pay a fee to access your personal data, however we may charge a reasonable fee if your request is unfounded, repetitive or excessive.  Alternatively, we may refuse to comply with your request in these circumstances. 

Changes to our privacy policy

Any changes we may make to our privacy policy will be posted on this page and, where appropriate, notified to you by e-mail.  You should check this page occasionally to ensure that you are happy with any changes.

Contact

We have appointed a Data Protection Officer (DPO) responsible for all matters relating the the DPA/GDPR.  Any questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to our DPO through: data@driver-intelligence.com.